About Barilla

At Barilla, we believe that every great journey begins with passion and a bold vision. From our humble beginnings in 1877 in a small shop in Parma, Italy, we’ve blossomed into a global leader in the food industry, guided by our commitment to progress and excellence.

Today, Barilla is an international group present in more than 100 countries and we are proud to be recognized as the world’s top food company by reputation. With 22 beloved brands in our portfolio, we are world leader for pasta, the number one choice for ready-made sauces in Europe, leader for bakery products in Italy, and for crispbread across Scandinavia with Wasa.

Our success story is written by a passionate team of almost 9,000 dedicated employees across 30 plants and offices worldwide, all united by a shared mission to nourish the future with purpose and passion.

Are you ready to add your unique flavor to our journey?

Barilla is currently looking for a Customer Team Assistant to join Italy Customer Teams department.

Purpose of the Role

The successful candidate will work with a customer dedicated team, ensuring operative and administrative support on trade activities and commercial relationships, supporting and coordination the team in the development of category plans.  He/She will be responsible to manage pricing and invoicing transactional processes, preparing reports, performance analysis, manage commercial documentation and providing data for in-store execution systems.

Key Responsibilities  

•    Sales Reporting, via BI systems, SIE and other external sources (i.e. Nielsen data).
•    Support the team in category analysis in order to identify performance gaps and opportunities.
•    Manage internal communication with Field Sales on promotion initiatives and product listed by customers, both via mail and via integrated sales execution systems.
•    Review and maintain office systems, including data management and filing; carry out background research and present findings; produce documents, reports and presentations; file and retrieve corporate documents, records, and reports.
•    Deal with promo pricing/invoicing process (operative planning and management on SAP interface).
•    Support administrative claims from customers (reporting, checks, settlement and coordination with credit office).
•    Serves as primary point of contact (i.e. mail, phone calls, P.E.C.) for internal and external constituencies on all matters above.
•    Prepare reports, letters, and other documents, using word processing, spread sheet, database, or presentation software.

Requirements

• Masters’ degree in Trade Marketing, Business Management, Data Analytics for Business, Economics; 
• Fluency in English and Italian, both written and spoken
• Study or work experience abroad is an advantage.
• Passion for analytics and strong numerical skills.
• Work effectively with others at all levels of the organisation, such as team members, senior leaders, management and customers.
• Attention to detail with excellent written and verbal communication skills.
• Ability to routinely solve complex administrative problems independently.
• Demonstrate ability to manage time and multiple commitments simultaneously.
• Tech-savvy, proficient knowledge of the MS Office.
• Team working attitude, ability in building and maintaining good relationships
• Familiarity with the Italian retail sales environment.

Additional Information

• The position reports to a Customer Team Director
• Location: Parma
• Type of contract: fixed-term position

At Barilla, we are committed to creating an inclusive and equitable workplace where diversity in all its forms is valued and embraced. Our employment policies and practices are designed to ensure equal employment opportunities for all, regardless of age, race, color, citizenship, faith, religion, creed, gender, sex, pregnancy, gender identity or characteristics of expression, sexual orientation, marital status, genetic information, medical condition, protected veteran status, disability, or any other characteristic protected by law. Our commitment to equal employment stems from our unwavering belief that it is not only the right thing to do, but it is also a fundamental driver of innovation and business success.