About Barilla

At Barilla, we believe that every great journey begins with passion and a bold vision. From our humble beginnings in 1877 in a small shop in Parma, Italy, we’ve blossomed into a global leader in the food industry, guided by our commitment to progress and excellence.

Today, Barilla is an international group present in more than 100 countries and we are proud to be recognized as the world’s top food company by reputation. With 22 beloved brands in our portfolio, we are world leader for pasta, the number one choice for ready-made sauces in Europe, leader for bakery products in Italy, and for crispbread across Scandinavia with Wasa.

Our success story is written by a passionate team of almost 9,000 dedicated employees across 30 plants and offices worldwide, all united by a shared mission to nourish the future with purpose and passion.

Are you ready to add your unique flavor to our journey?

Job description

Barilla G. e R. Fratelli is looking for a European Customer Master Data Support, within the European Customer Master Data team, based in Parma, on a fixed-term contract.  

Job Purpose 

Perform all the activities related to the European Customer Master Data, by respecting timing, deadlines and SLA/OLA agreed and providing information and support to Customer Teams & other functions involved in order to ensure an adequate level of service in relation to internal and external customers.

Key Accountabilities 

- Customer Master Data Management:

• Maintain, update and terminate Italian and European subsidiaries Customers Master Data, by performing the related changes, checking relevant fiscal data & documents, gathering information; 

• Interacting with functions involved in order to have all the data updated and available for Sales, Supply Chain, CS, Fiscal Fulfillment teams, respecting agreed SLA/OLA.

- First Sales Agencies support: 

• Assistance to First Sales Agencies in coding and entering customer updates in the system;
• Support in using the Service Now and Sfera tools in compliance with procedures;
• Resolution of bank misalignments;
• Consultancy on the validity of the data provided by the local Chamber of Commerce.

- Customer Request:

• Manage the Customers Administrative requests answering properly and on time;
• Raising potential risks and escalating to the manager if needed in order to ensure the appropriate level of service to customers.

- Support his/her manager in providing information and data requested by internal and external auditors by extracting reports, running analysis and gathering information.

Requirements 

•    Bachelor’s Degree (Economics, Business, Administration);
•    Minimum 6 months of work experience;
•    Fluent English;
•    Dexterity in using main Microsoft 365 tools and good knowledge of SAP;
•    Advanced knowledge of Excel;
•    Teamworking and Good Communication;
•    Problem Solving.
 

At Barilla, we are committed to creating an inclusive and equitable workplace where diversity in all its forms is valued and embraced. Our employment policies and practices are designed to ensure equal employment opportunities for all, regardless of age, race, color, citizenship, faith, religion, creed, gender, sex, pregnancy, gender identity or characteristics of expression, sexual orientation, marital status, genetic information, medical condition, protected veteran status, disability, or any other characteristic protected by law. Our commitment to equal employment stems from our unwavering belief that it is not only the right thing to do, but it is also a fundamental driver of innovation and business success.